I am an Assistant Professor of Management & Organizations at the STORM Research Center in Strategy and Organizations at Emlyon Business School. I was awarded my Ph.D. in Sociology from the University of California, Berkeley in August, 2022. I hold Master's Degrees in Sociology and Quantitative Methods in the Social Sciences from UC Berkeley and Columbia University respectively. I research how macro-level processes, such as social movement activism, low-road labor practices, and quantification, impact inequality, discrimination, and meaning-making at work, using a mix of quantitative methods, computational text analysis, and qualitative text analysis. My dissertation focuses on uncovering overlooked dimensions of how frontline foodservice and retail workers evaluate their job quality, with a focus on the role of relationships in shaping how worker's make sense of the workplace. The dissertation makes use of a broad range of data sets, including Glassdoor, Google Trends, The Shift Project, and an original, employer-identified survey. Specific topics explore how job satisfaction, as well as other outcomes, are associated with differences in how frontline workers discuss their customers, inequality in wages and schedule characteristics within the firm, and the impact of COVID-19 on workplace relationships.
My work has appeared in The American Journal of Sociology, American Sociological Review, Socio-Economic Review, and Work and Occupations. My research has been featured in The New York Times, CNN, Politico, Bloomberg, and The Stanford Social Innovation Review.