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In November 2022, my solo-authored article entitled “Serving Like an Organization: How Foodservice and Retail Workers Interpret Their Interactions With Customers” was published online by Work and Occupations. The paper can be found online at this link
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In July 2022, my research entitle “Workplace Stratification of Scheduling Practices as a Source of Social Comparison” was selected for a Best Paper award from the Academy of Management. A 6-page abridged version of this paper is available in 2022’s Annual Meeting Proceedings
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In July 2021, I published a research brief with Kristen Harknett and Daniel Schneider on Early Career Workers in the Service Sector?
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In February 2021, I published a post on the Work In Progress blog titled What explains racial/ethnic inequality in job quality for low-wage frontline workers in the service sector?
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In February 2021, my research was featured in the Stanford Social Innovation Review article titled Precarious Scheduling in the Service Sector
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In December 2020, my research was featured in The Society Pages article titled Race and Racism in Service Sector Work
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In July 2020, my research was featured in the Bloomberg article titled American Retail Workers Face a New Racial Gap
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In February 2020, my research was featured in the Washington Center for Equitable Growth article titled New research reveals discriminatory disparities by race in U.S. job displacement
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In November 2019, my research was featured in the Politico article titled Labor’s next $15 minimum wage: Fair scheduling for shift workers
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In October 2019, my research was featured in the CNN article titled Some minority workers are up to 20% more likely than white workers to report canceled shifts at work
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In October 2019, my research was featured in the New York Times article titled How Unpredictable Work Hours Turn Families Upside Down